Why can’t I make a transaction on your website? The hold does get resolved within a couple days. The hold is placed on your card only to ensure that the card can be used for future purchases with the app. Why do I have a pending charge of $.01 after registering? Please see our Terms and Agreement for further details on credit card charges. You will only be charged for the transactions that you start. You will need to keep your credit card information active when keeping an account open with us.
Where do i get my bsu parking sticker update#
Once logged into the app, go to the settings button at the top right-hand corner, go to the credit card tab, and hit update credit card.Ĭan I delete my credit card information, but still keep my account open? How do I update my credit card in the app? Yes, under the profile tab in the app, there is an option to have a nickname when adding a new plate. You can add an unlimited amount of plates. Once in profile tab, click the add plate option at the bottom right of the screen. Log into the mPay2Park mobile app, go to the settings icon in the top right-hand corner (looks like a cog wheel), click on the profile tab, go down to license plates, and click onto the red button next to the plate you want to delete. Please send us an email with the information you need changed. How do I change the phone number and/or email on my account?Īs of right now, we need to change this information for you. THis is further explained in our Terms and Agreement.
There is a $2.50 termination/processing fee.
Please email us at and provide your email used for your account and your address. I wish to receive a refund of the money left on my account. Send an email to listing the email you used for account. I wish to terminate my account with mPay2Park.